Job Description

The Legal Operations Manager will lead and optimize the legal department’s operational, financial, and technology initiatives for a dynamic, multinational organization. In this influential role, you’ll drive operational excellence, champion innovative solutions, and ensure our legal function is a strategic partner to the business. This is a great opportunity for a process-driven, tech-savvy leader who thrives in a collaborative, fast-paced environment. A law degree is not required, what matters most is your operational expertise and passion for continuous improvement.

Key Responsibilities

Strategic Planning & Leadership

• Develop and execute operational strategies for the legal and risk teams, including setting goals, tracking progress, and driving departmental initiatives.
• Facilitate quarterly legal and risk meetings and support team goal-setting and performance reviews.
• Establish and maintain a legal department playbook and best practices documentation

Legal Technology & Systems Administration

• Serve as administrator for Legal Tracker and DocuSign CLM, including workflow optimization, reporting, and user management.
• Oversee the integration of legal technology tools, evaluate new AI solutions for contract lifecycle management, and ensure seamless adoption across entities.
• Collaborate with in-house counsel to manage contract review turnaround time (TAT) metrics and implement improvements.

Contract & Vendor Management

• Collaborate with and support in-house counsel in overseeing the contract review processes and ensuring timely and accurate handling by the contracts team.
• Track and report on customer contracts, especially in union locations, and maintain a customer contracts dashboard.
• Build and support an e-Discovery team and ensure compliance with outside counsel (OC) guidelines, including acknowledgement tracking and guideline revisions.
• Track and reduce outside counsel spend, conduct invoice pre-approval audits, and manage billing and invoice inquiries.

Financial Operations & Reporting

• Analyze and track the legal department’s financial performance, including spend vs. budget, and allocate expenses across multiple entities.
• Prepare and distribute monthly legal exposure and outstanding invoice reports to relevant teams.
• Manage annual financial audit requests and coordinate responses with auditors and AP teams.
• Schedule and lead recurring meetings to review financial tracking and budget performance.

Cross-Functional & Entity Integration

• Collaborate with in-house counsel to manage legal and risk function integration for newly acquired or merged entities.
• Ensure all relevant teams have access to necessary shared resources and accounts (e.g., contracts, email, research tools).

Team Leadership & Team

• Identify pain points in legal processes, collaborate with internal stakeholders to develop solutions, and implement process improvements.
• Oversee onboarding for new legal department employees and manage performance evaluations for team members.
• Monitor shared legal inboxes, triage inquiries, and ensure prompt response and resolution.

Governance & Compliance

• Confirm updates to Board of Directors (BOD) materials and ensure timely distribution of reports and presentations.
• Respond to auditor requests and ensure compliance with financial and legal audit requirements.

Qualifications

- Bachelor’s degree required.

- 7+ years of experience in legal operations, law firm administration, or in-house legal department management.

- Proven expertise in legal technology platforms (e.g., Legal Tracker, DocuSign CLM).

- Strong financial acumen and experience managing legal budgets and spend.

- Excellent communication, leadership, and project management skills.

- Ability to work cross-functionally and manage multiple projects in a fast-paced environment.

This is a unique opportunity to help lead a legal department that values innovation, efficiency, and partnership with the business. If you’re passionate about operational excellence and ready to take on a leadership role with real impact, we’d love to meet you.

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