Job Description

Job Description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Shuttle Driver is responsible for our guests and owners experience from arrival through the end of their stay by creating customer delight in every interaction and exceeding expectations.

COMPANY BENEFITS:

•Growth Opportunities
•401K
•Comprehensive Benefits – Health, Dental and Vision Plans.
•EAP – Employee Assistance Program
•PTO - Paid Time Off
•Discounts through IHG including additional discounted employee benefits through our company Perks website
•Tuition Reimbursement & Continuing Education Courses
•Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• The Shuttle Driver is responsible for assisting guests with their luggage in and out of vehicles and lifting upwards to 75lbs. (When needed)
• The Shuttle Driver will operate both transportation shuttles and vans to maintain specific transportation routes throughout the property as well as to designated drop off/pick up locations in the local area, maintaining the safety of our guests and owners at all times. This includes assisting guests in and out of the vehicles.
• Will also maintain the cleanliness of the shuttles and vans and assist the engineering team in periodic general maintenance of all transportation vehicles and report any major maintenance needs to engineering as required.

EDUCATION and/or EXPERIENCE

• Previous shuttle bus driving and/or bell person experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• A valid driver’s license is required (at least 3 years driving with the license)
• Valid (CDL) Commercial Driver’s License with passenger endorsement is preferred but not required.

QUALIFICATIONS

• Must be at least 21 years of age
• Must have current and valid driver license. This includes any commercial driver license that is necessary to operate a commercial Company Vehicle as part of that team members job; and team members must have a driver license for at least three (3) years prior to being permitted to operate any Company Vehicle that involves transporting passengers (including guests, visitors or owners), or any commercial vehicle.
• Must meet company required motor vehicle policy standards
• Must have a good knowledge of the Orlando area and the attractions and activities that occur.
• Must have good verbal skills and ability to communicate with the guests and owners.
• Ability to speak multiple languages is a plus.
• Must be able to repeatedly lift luggage 50-75 lbs if needed.
• Must feel comfortable working outdoors in sometimes extreme temperatures

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

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